Privacy Policy

Privacy Policy

Last Updated: November 4, 2025

At Atrook Limited, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect the personal information of visitors and customers who access our website (www.atrook.com) and purchase our products. By using our website, you agree to the terms described below.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, and billing address when you make a purchase.

Payment Information: processed securely through third-party payment providers. We do not store your full credit card or payment details.

Browsing Information: including your IP address, browser type, operating system, and pages you visit on our website.

Cookies and Tracking Data: used to improve your shopping experience, remember preferences, and analyze website performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send order confirmations, delivery notifications, and other service-related messages.

  • Comply with legal obligations and prevent fraudulent activity.

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information only with:

  • Service Providers: including payment processors, IT support services, and marketing or analytics providers who help us operate our website and deliver products.

  • Legal Authorities: if required by law, regulation, or legal process, or to protect our rights and prevent fraud.

4. Cookies Policy

Our website uses cookies to:

  • Remember your preferences and login details.

  • Keep your shopping cart updated.

  • Analyze traffic and performance to enhance your browsing experience.

You can disable cookies in your browser settings, but some website features may not function properly without them.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

While we make every effort to safeguard your information, no online service can guarantee 100% security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Request restriction of processing in certain circumstances.

To exercise any of these rights, please contact us at contact@atrook.com.

7. Children’s Privacy

Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we learn that a child’s information has been collected, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any modifications will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Trade Name: Atrook Limited
Website: www.atrook.com
Phone: +44 74 50 62 93 75
Email: contact@atrook.com
Address: 3 Freeland Park, Wareham Road, Lytchett Matravers, Poole, England