Terms of Service
Terms of Service
Last Updated: November 4, 2025
Welcome to Atrook Limited. These Terms of Service ("Terms") govern your use of our website (www.atrook.com) and your purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please stop using our site immediately.
1. General Information
This website is owned and operated by Atrook Limited, a company registered in England.
These Terms apply to all visitors, users, and customers of the website.
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on this page.
2. Eligibility
By using our website, you confirm that you are:
At least 18 years old, or using the site under the supervision of a parent or guardian.
Legally capable of entering into a binding contract.
3. Products & Descriptions
Atrook Limited specializes in genuine digital licenses for Microsoft products, including Windows and Office.
We strive to ensure that product descriptions, prices, and images are accurate and up to date. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions at any time without prior notice.
Product availability may vary, and we reserve the right to discontinue or modify any product without notice.
4. Orders & Payment
By placing an order, you agree to provide accurate and complete information.
All prices are listed in USD, unless otherwise stated.
We accept payments through secure third-party payment processors. We do not store or have access to your full payment details.
Atrook Limited reserves the right to refuse or cancel any order if fraud, unauthorized activity, or product unavailability is suspected.
5. Delivery
All our products are digitally delivered via email.
Delivery is typically instant but may take up to 2 hours depending on system verification.
Please ensure that you provide a valid email address during checkout. Check your inbox and spam/junk folders for your license information.
We are not responsible for delays caused by email filters, customer errors, or internet connectivity issues.
6. Refunds & Returns
Due to the digital nature of our products, all sales are final once a license key has been delivered and activated.
However, if you receive a non-working or invalid license, you may contact us within 7 days of purchase for a replacement or refund, in accordance with our Refund Policy.
7. User Accounts
If you create an account on our website, you are responsible for keeping your login credentials secure.
You must notify us immediately if you suspect unauthorized use of your account.
We reserve the right to suspend or terminate any account found in violation of these Terms.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, and product materials, is the property of Atrook Limited or its licensors.
You may not copy, reproduce, distribute, or use any material from this website without prior written consent.
Microsoft®, Windows®, and Office® are registered trademarks of Microsoft Corporation. Atrook Limited is an authorized reseller and is not directly affiliated with Microsoft Corporation.
9. Limitation of Liability
To the fullest extent permitted by law, Atrook Limited shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
Our total liability for any direct damages shall not exceed the total amount paid by you for the product in question.
10. Indemnification
You agree to indemnify and hold harmless Atrook Limited, its employees, directors, and affiliates from any claims, losses, or damages arising from your breach of these Terms or misuse of our website or services.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
12. Contact Information
If you have any questions about these Terms or your order, please contact us at:
Trade Name: Atrook Limited
Website: www.atrook.com
Phone: +1 181 321 41322
Email: contact@atrook.com
Address: 3 Freeland Park, Wareham Road, Lytchett Matravers, Poole, England